Worry-Free Returns

Eligible purchases may be returned according to RetailVie’s return policy. Return eligibility and timing may vary by product, seller, category or condition.

Items that have been altered, resized, worn, damaged, personalized or otherwise changed after delivery may not qualify for return.

Returning Your Order

Contact RetailVie before shipping an item back. Return instructions and the appropriate return destination will be provided after your request has been reviewed.

For proper insurance coverage, all approved return shipments should follow the shipping instructions supplied by RetailVie.

Refunds

Once an approved return has been received and inspected, the refund will be processed to the original payment method according to the applicable return terms.

Before Contacting Us

Have your order number and the email address associated with your RetailVie account available. This helps our team locate your purchase and assist you faster.