Elena Bulotova
Overview
Madison Avenue Couture is a New York luxury reseller specializing in rare and collectible Hermès and Chanel handbags, accessories, and other highly sought-after designer pieces.
What We Love
Our relationship with Madison Avenue Couture goes back years, when we purchased an Hermès bag from them for one of our clients. What stood out was how easy the transaction was — knowledgeable communication, accurate representation of the piece, and the kind of straightforward service that matters when buying at this level.
About Madison Avenue Couture
Founded in New York City in 2010, Madison Avenue Couture is a luxury reseller specializing in authentic Hermès and Chanel handbags, accessories, jewelry, and collectible pieces. The company has built its reputation around a highly curated inventory of new, like-new, rare, and difficult-to-find luxury goods.
Built Around the Exceptional
Madison Avenue Couture has developed a particularly strong presence in the market for Hermès, with an extensive selection of Birkin and Kelly bags alongside rare, collectible, and vintage pieces. Its assortment also includes Chanel handbags, Goyard, and selected Hermès and Chanel jewelry and accessories.
The company takes a deliberately curated approach to inventory, focusing on pieces that combine desirability, condition, rarity, and relevance to collectors. New merchandise is added regularly, giving clients access to colors, leathers, sizes, and hardware combinations that may be difficult to obtain through traditional retail channels.
In Stock and Ready to Ship
An important part of Madison Avenue Couture's model is that the merchandise listed on its website is held in stock rather than advertised through a network of third-party sellers. This allows available pieces to be purchased and shipped directly, with the company typically shipping during the next business day following payment.
For clients searching for something that is not currently available, the company's concierge team also offers a sourcing service designed to locate specific pieces through its network.
Private Showroom Experience
Although Madison Avenue Couture has a significant online presence, clients can also arrange private appointments to view merchandise in person. The company operates appointment-only showrooms in New York City and Palm Beach, where clients can compare pieces and work directly with product specialists.
Highlights
Press, interviews, and editorial features.
Member Offer
Location & Details
Madison Avenue Couture operates primarily online, with a private New York City showroom available by appointment.
Appointments
The New York showroom is available for private appointments.
Contact Madison Avenue CoutureFrequently Asked Questions
Yes. Madison Avenue Couture guarantees the authenticity of every item it sells. Merchandise goes through a multi-step authentication process that includes in-house review and independent third-party authentication.
Yes. Madison Avenue Couture operates a private showroom in Midtown Manhattan where clients can view merchandise and speak with product specialists. Showroom visits are available by advance appointment only.
Yes. Domestic shipping is complimentary and shipments are fully insured. Delivery method and timing vary based on the value of the purchase, and a direct signature is required for delivery.
Yes. If a particular Hermès, Chanel, or other luxury piece is not currently available, Madison Avenue Couture offers sourcing assistance for clients searching for specific styles, colors, leathers, sizes, or other hard-to-find variations.
Return eligibility depends on the item. New, never-worn, pristine, store-fresh, sourced, auction, and items marked Final Sale are generally final sale. Certain pre-owned items may be eligible for return for store credit subject to Madison Avenue Couture's current return policy.
View Return PolicyRetailVie members can purchase select Madison Avenue Couture site credits at 35% off. Available credit values are $500, $1,000, and $2,000 and may be applied toward an eligible purchase on the Madison Avenue Couture website.
View Member OfferWith the current 35% member offer, a $500 site credit is $325, a $1,000 site credit is $650, and a $2,000 site credit is $1,300 through RetailVie.
